Shipping Policy

Last updated: September 26, 2026

Production Time

Every product is printed to order just for you. Production usually takes 2–5 business days. You'll get an email with tracking as soon as your order ships.

Shipping Methods & Timeframes

Our print partner, Printful, prints and ships every order using carriers such as USPS, UPS and FedEx. Canvases and framed prints are packed with corner protectors. If your order has more than one item, the items may be made in different places and arrive in separate boxes.

• United States: usually 3–8 business days after shipment.
• Canada: usually 5–12 business days after shipment.

Shipping is charged at cost: you pay exactly what our print partner charges us to ship your items, with no markup. The exact amount for your order is shown on the order page and at checkout before you pay.

Delivery times are estimates and can be longer during holidays or carrier delays.

Shipping Address

Your shipping address is collected at checkout via Stripe. Please make sure it is correct before completing your order. We can't be responsible for orders shipped to an incorrectly entered address. If you notice a mistake, email us right away. We can usually fix it before your order goes to print.

Order Tracking

A tracking number is emailed to you when your order ships. If you haven't received one within 7 business days of ordering, email us and we'll look it up.

Damaged Items and Delivery Problems

If an item arrives damaged or with a printing defect, email us within 14 days of delivery with photos and we'll send a free replacement of that item. See our Refund Policy for details.

If your tracking hasn't updated for more than 10 business days, or the carrier confirms your package was lost before delivery, email us and we'll work with our print partner and the carrier to sort it out. Packages the carrier marks as delivered, and orders sent to an incorrect address entered at checkout, aren't covered.

International Shipping

We currently ship to the United States and Canada. More countries may be added in the future.

Customers outside the US are responsible for any customs duties, import taxes or brokerage fees charged by their country.

Contact

Lukas Labs LLC dba BarkArtCo
2030 W Baseline Rd #134, Phoenix, AZ 85041
Phone: (888) 208-2468
Email: support@barkart.co